"We have engaged with Luna.tech in hosting a server for our accounting business. They have provided us excellent service in tackling connection issues, user login struggles, software upgrades, and various other items. If we have an issue, they are quick to dig in and figure out the problem for a quick up and running. In general, we usually do not have many issues as they are monitoring items and correcting things without us even feeling the problems. We use specific tax software from the Thomson Reuters suite of services. Luna has been key to making sure the software is installed and running at it's highest performance speeds. I love being able to have information on a server and not on individual computers for my staff. The fact that they are making sure we don't have issues is critical. They have great patience when it comes to assisting new users with access. Finally, I have appreciated deeply in the middle of tax season when something crashes that Luna is prompt and kind in responding to us. I usually am stressed at that time and they are great in calming me down and getting things back on the road so technology does not become the reason for a delay."
-Brook Avey, CPA